Contact

If you have any questions regarding your order, product information, shipping, returns, or general assistance, our team is here to help.

You can reach us using the contact details below or by submitting the contact form on this page.

Customer Support

Email: vibra-cap@outlook.com
Phone: +39 392 767 3670
Business Address:
Via Abelardo Pecorini 3, 20138 Milano (MI), Italia

Support Hours

Monday – Friday
09:00 – 18:00 (CET)
Responses are usually provided within 24–48 business hours.

Order Assistance

For faster support, please include the following in your message:

  • Full name used on the order

  • Order number (if available)

  • Email address used at checkout

  • Description of the issue or request

Common Requests

  • Order status or tracking update

  • Change of shipping address (before dispatch)

  • Return or refund request

  • Product information

  • Billing or payment question

Important Notes

  • Please check your spam or promotions folder if you do not receive a reply within 48 hours.

  • Customer support is handled exclusively by email or phone; we do not offer live chat at this time.

  • For returns, please contact us before sending any item back so we can provide the correct return instructions.